Achievements and Innovations

  • HP Gold Partnership – First Pack is currently the only HP Gold Partner (2014) the Southern region. The first Award was achieved in 2008 as the HP Preferred Partner, HP Gold Partner in 2009 and the Strategic HP Preferred Gold Partner (2010). This brand is one of the leading IT brands in the world. The partnership shows the synergies that exist between HP and First Pack giving the market a high level of confidence in the originality of its products in contrast with the fake cartridges and IT hardware which has infested the Zimbabwean market.
  • Lenovo Business Partner – To distribute Lenovo products which range from laptops, tablets PCs and desktops.
  • Lasting Impressions Distributorship – Awarded the distributorship of Lasting Impressions ribbons. This is a high quality brand which is imported from United Kingdom.
  • Clientele base – First Pack supplies stationery and IT products to almost every organization in Zimbabwe. The clientele base ranges from financial sector, manufacturing sector, government organizations, educational sector and many other sectors. The size of its clientele base is due to the quality of products it markets.
  • Stationery Machines – now stocking a fully fledge range of stationery machines (binders, laminating machines, shredders) and presentation equipment (projectors, projector screens, flipchart stands, whiteboards).
  • A laptop in every hand promotion – this is to promote the use of information technology by the whole of Zimbabwe. Laptops and desktop have been made affordable to almost everyone (students, teachers, civil servants and all other professionals). Nowadays a laptop is no longer a luxury but a necessity especially to college students. First Pack has been running a promotion on laptops aiming at students.
  • Multi-seat computers – this is an innovation for the educational sector whereby 10 students can operate independently but using the same CPU. This is 65% lower than the normal use of ten ordinary computers.
  • Tablet PC – introduced tablets PC in the product range. The computers are getting smaller, therefore instead of stopping at laptops we have already introduced the new technology of tables PCs.
  • Quality Assurance -The company has been audited by the HP audit team and proved that it stocks original HP products. This was following an outcry in the market that several players are distributing fake products. HP has been auditing us for the past four years and we have been certified of selling original HP products all the time.